Shipping policy
Shipping Policy
Thank you for shopping with SAEACE. Please read our shipping policy carefully before placing your order.
Shipping Destinations
We currently ship to addresses within the United States only. We do not ship internationally at this time.
Order Processing Time
Because SAEACE sources products through multiple suppliers, processing times vary by product and supplier. Orders are typically processed within 1–7 business days before shipment. You will receive a shipping confirmation email with tracking information once your order has shipped.
Please note that processing times do not include transit time.
Shipping Rates & Delivery Times
Shipping rates and estimated delivery times are calculated at checkout based on your location and the items in your order. Delivery estimates are provided by the carrier and are not guaranteed.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number. Please allow up to 24 hours for tracking information to update after receiving your confirmation email.
Shipping Delays
SAEACE is not responsible for delays caused by carriers, weather, customs, or other circumstances outside our control. If your order is significantly delayed, please contact us at support@saeace.com and we will do our best to assist you.
Lost or Damaged Packages
If your package arrives damaged or is marked as delivered but you have not received it, please contact us within 7 days of the delivery date at support@saeace.com. We will work with the carrier to resolve the issue.
Contact Us
If you have any questions about your shipment, please reach out to us at support@saeace.com.